Warranty
We warrant that in the event of a quality issue arising from inherent defects or non-human causes, we will provide the following:
· l Free replacement of the main unit within 3 months.
· l Free repair service within 1 year.
· Labor charges will be waived even beyond the warranty period.
Service Response
For domestic users submitting service requests via phone, the response time is within 4 hours.
For international users submitting service requests via phone or email, the response time is within 24 hours.
Service Method
We provide routine on-site maintenance, complete equipment repairs within 12 hours, and offer replacement units to ensure uninterrupted operation for our users.
Service Assurance
Service Network
Xinjiang
Shenyang
Zibo
Xian
Zhengzhou
Chengdu
Nanjing
Fujian
Guangzhou
Shenzhen
